Last updated on November 18, 2024

Katie O’Rourke Coaching (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle your personal data in accordance with the UK Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR).

Data Controller

Katie O’Rourke Coaching is the Data Controller for your personal information. This means we determine the purposes and means of processing your personal data. For queries or concerns, you can contact us at katieorourkecoaching@gmail.com.

What personal information do we collect from the people who visit our website?

The personal information we collect is limited to what is necessary to provide our consultancy services.

When you request consultancy services or fill out a contact form on our website, you may be asked to provide the following information:

• Name
• Email address
• Phone number

You voluntarily provide this information to us when submitting an inquiry or requesting a consultation. Providing this information is optional, but if you choose not to, we may be unable to respond to your inquiry or provide the requested services.

Minors’ Data

We do not knowingly collect data from or market to children under 13 years of age.

However, if minors under the age of 13 provide their information through our website, it is the responsibility of the parent or guardian to monitor their child’s internet usage and ensure that such data is not provided. By using the website, you confirm that you are at least 13 years old or are acting with the consent of a parent or guardian.

Katie O’Rourke Coaching is not responsible for verifying the age of users or ensuring compliance with this age restriction. If we become aware that we have inadvertently collected personal information from a minor under 13, we will take reasonable steps to delete such data from our records promptly. If you believe we may have collected data from a child under the age of 13, please contact us immediately at katieorourkecoaching@gmail.com.

Automatically collected information about your use of our Services or tools,

This information is registered automatically with the visit by the own configuration or manual of each tool on the website

• When you visit, connect with, or utilize our service, we may gather, record, or create specific specialized data about you. We do so either autonomously or with the assistance of third-gathering Service Providers, including using “cookies” and other following innovations.
• We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the Website (such as the date/time stamps associated with your usage, pages, and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or another device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

How do we use your details?

We process the personal data you provide to operate, improve, and personalize our consultancy services. Specifically, we use your data for the following purposes:

• To fulfill the purpose for which you provided the information, such as responding to your inquiry or arranging a consultancy session.
• To communicate with you about our services, including updates, session reminders, or follow-ups.
• To improve our website and services, using feedback and trends to enhance your experience.
• To personalize your experience, tailoring our communication and services to your preferences.
• To send promotional or informational emails, such as newsletters or special offers, if you have opted in to receive them.
• To comply with legal obligations, including responding to law enforcement requests or as required by applicable laws or regulations.
  • To prevent illegal activities, fraud, and abuse, ensuring the security and integrity of our website.

  We will not collect additional categories of personal data or use the information we collect for purposes unrelated to those described above without providing you with prior notice.

  Communication Preferences

  If you have provided your email address, we may use it to send promotional offers, updates, or information related to our services. You can opt out of receiving these communications at any time by:

  1. Click the “unsubscribe” link in our emails.
  2. Contacting us directly at katieorourkecoaching@gmail.com.

  We respect your preferences and will honor your requests promptly.

How to opt-out

When you engage us for the Services or make inquiries about our Services, you will be requested to provide your consent to us to send promotional material to you. You may stop the delivery or “opt-out” of future promotional emails by following the specific instructions in the email you receive.

Do Not Track

Currently, various browsers — such as Microsoft Edge, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites visited by the user about the user’s browser DNT preference setting. Katie O’Rourke Coaching does not currently commit to responding to browsers’ DNT signals concerning the Company’s Web sites, in part because industry groups have adopted no common industry standard for DNT, technology companies, or regulators, including no consistent standard of interpreting user intent. Katie O’Rourke Coaching takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

How we use cookies

We may use cookies and other tracking technologies to collect and store information; We may use cookies and similar technologies (like web beacons and pixels) to access or store information. We use cookies and similar technologies for several purposes, depending on the context or service, including: 

• We are keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
• Detecting and preventing fraudulent activity and improving security.
• We are conducting research and diagnostics to improve our offerings.
• Reporting allows us to measure and analyze the performance of our offerings.

First-party cookies

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions

1. made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
2. Functional cookies:These cookies enable the website to provide enhanced functionality and personalization. They may be set up by third party providers whose services we have added to our pages or by us.
3. Performance cookies:These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
4. Targeting cookies:These cookies may be set through our site and used to build a profile of your interests and show you relevant adverts on other sites.

Contact Details

You can exercise any of the rights described above in the “What are your choices and how can you exercise them?” section above directly by sending an email to katieorourkecoaching@gmail.com or by mailing a non-registered letter with a document proving your identity to the below address:

Katie O’Rourke Coaching
Email: katieorourkecoaching@gmail.com

Phone:
Address:

If you are submitting a request on behalf of another person, you must provide proof that you have been authorized by the individual to act on his or her behalf. In certain circumstances, we may ask the individual to verify his or her own identity directly with us. Please note that we may deny a request from an authorized agent that they do not submit proof that they have been authorized by you to act on your behalf.

How long do we keep your information?

We keep your information for as long as necessary to fulfill the purpose outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.

When we have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws to your data.

You may have the following rights: –

1. 1. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.
   2. Request deletion of your data. This enables you to ask us to delete or remove personal data where there is no good reason to continue processing it. You also have the right to ask us to delete or remove your data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
   3. Object to processing your data where we are relying on a legitimate interest (or those of a third party). Something about your situation makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object to processing your data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, overriding your rights and freedoms.
   4. Request restriction of processing of your data. This enables you to ask us to suspend the processing of your data in the following scenarios:
      1. If you want us to establish the data’s accuracy.
      2. Our use of the data is unlawful, but you do not want us to erase it.
      3. You need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.
      4. You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
   5. Request the transfer of your data to you or a third party. We will provide your data in a structured, commonly used, machine-readable format to you or a chosen third party. Note that this right only applies to automated information; you initially provided consent for us to use or use the information to perform a contract with you.
   6. Withdraw consent at any time where we are relying on consent to process your data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not provide certain services to you.
   7. To exercise your rights, contact us at katieorourkecoaching@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). Visit ico.org.uk for more information. Request access to your data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and check that we are lawfully processing it.

How do we protect your details?

• We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against the loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information.
• We do not use vulnerability scanning and/or scanning to PCI specifications.
• We use regular Malware Scanning.
• Your personal information is only accessible by a limited number of individuals who have special access privileges to such systems and are required to treat the information with strict confidentiality. In addition, the extremely sensitive/credit information of your resource is encrypted using Secure Socket Layer (SSL) technology.
• We implement several security measures whenever a user gets into, submits, or accesses their information to protect your individual information.
• While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
• Katie O’Rourke Coaching prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed the information within our systems.

Limitation of liability

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

We make no legal representation that the website or products are appropriate or available in locations outside United Kingdom. You may access the website from outside United Kingdom.at your own risk and initiative and must bear all responsibility for compliance with applicable foreign laws.

Governing Law and Jurisdiction

This website is operated from the United Kingdom, and its use is governed by the laws of the United Kingdom. Any disputes arising from or relating to this Privacy Policy or your use of the website will be resolved under the exclusive jurisdiction of the courts of the United Kingdom.

By using this website, you consent to the jurisdiction and venue of such courts for any legal action, suit, or proceeding arising out of these terms. You also agree to waive any right to a trial by a jury in connection with any disputes under this Privacy Policy.

Changes to this privacy notice

We are committed to continuously improving our services, and as such, we may update this Privacy Policy periodically. If significant changes are made, we will notify you by placing a notice on the Katie O’Rourke Coaching website or by contacting you via email (if you have provided your email address).

Even if you have opted out of receiving email notifications, it remains your responsibility to review this Privacy Policy periodically. Continued use of our website and services following any changes indicates your acceptance of the revised Privacy Policy.

The use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at katieorourkecoaching@gmail.com.